Frequently Asked Questions About Troyee Accounting-Inventory Software

In course of time, your business will expand with its speed & diversity. Software should be capable to accommodate all change/enhance requests. We believe that “Business operations should not run as software, rather software should be like business operations”. We have our own development team and are always ready to address change requests from our customers. Rangs Electronics (Sony), Gazi Tyre of Gazi Group, Star cable of Partex Group are some examples who started with our standard package software but later on, they customized the software as per their business needs.

Troyee is very popular among the users for its simplicity in operation. Troyee have three domain qualities: Simple, Reliable & Flexible and that is why it’s name is Troyee (as TROYEE means THREE). It’s interface is termed as Floating dashboard interface. Everything is on desktop, nothing hidden. No need for learn by memory. Navigation is very speedy as operations are both Keyboard and mouse based.

In each interface, there are three columns of buttons: Left side Master Buttons are for configuration of different options and also to create or insert new information (Head of Accounts, Items etc); Middle side Transaction Buttons are for all sorts of transactions and Right side Reports Buttons are to have reports (preview & print).

So, features are menu driven and entry modes in different vouchers are like replica of manual format. Hands-on practices of only few hours make users familiar with the software. Moreover, our training will make users CONFIDENT to operate the software fearlessly. Learning Curve is very low and Total Cost of Ownership in Long Run is also Low with respect to investment for hardware.

We have established a sustainable support system for the customers. From 2004 to till date, there are lots of our customers who are using our software years after years. Most of the customers had needed to change their Pcs 4-5 times (as hardware were damaged or outdated), but Troyee remained there unchanged. With updated hardware & updated Operating System they just installed updated Troyee software. Under service contract for any need just a telephone call; Troyee Care Team will solve your problems through online by interface sharing. Other than service contract, Case-to-Case support services are also available by making payment case-to-case for the services.

From birth of Troyee (2004) to till date, Troyee is still alive by competing foreign software and winning the heart of the customers with its own performance as well as performance of the team behind Troyee. Really, we see this as our achievement. We believe, your team also will be happy if we get the opportunity to render our services. 

Troyee is being used in variety of business sectors covering most of the businesses of TRADING, NON-TRADING (NOT for PROFIT), MANUFACTURING and SERVICE-PROVIDING companies. Till now, more than 7,000 installations have been done countrywide. You may have a look business sector-wise customer list in our website:

Yes, Troyee software support multiple companies under one Group and financial reports of all companies are generated separately in the same software. In addition to multiple company facility, Troyee have additional feature of multiple branches or projects facility under each company and you will get branch/project wise all financial reports. This feature has made Troyee software unique among other similar software.

The training methodology that we follow in training program is learned by us through our practices and experiences years after years. We conduct three sessions of training that may be done in one day or in three days (each day of 2/3 hours).

1st part of the training is creation & edit: we show users how to crate ledgers & items in the software with opening balances. Then, how to make edit or correction if they do any mistake during this creations. That’s all! They learn the creation & edit part of both accounts and inventory. Completion of the work depends on number of parties, suppliers, items etc.

2nd part of the training is transactions. We show them how to make entries of voucher: Purchase, Sales, Receive, Payment and Journal etc. How to make corrections if they make any mistake. That’s all! They learn the entry process.

We do not make creation, edit or entries. We only guide. As the users have to do all steps by their own – learning become perfect & they can make entries confidently. This process makes confident users.

3rd part of the training is Repots: Here there is nothing to do. All reports get generated automatically after making transactions. Only need to know how to preview reports and make prints or export to other formats.

You would be surprised to know that in outside Dhaka our Implementation Executive make journey at night, next day morning he meet user and within afternoon complete his works & come back Dhaka again by night journey. For next one/two weeks, required queries are met over phone or internet.

Yes, we make it happen that a total of 6/8 hrs orientation with live data or live example to learn the operation of the software. And, expertness will attain day-by-day not in the training sessions.

The issue of software warranty is as: We ensure Error Free Operation of the software from the date of delivery. However, if any problem observed, we shall undertake to correct the same within a mutually accepted reasonable time. Malfunctions due to misuse of the software or wrong reports due to incorrect entry from conceptual lacking shall not be deemed as defects of the software.

As windows based software have dependency on operating systems (OS), we cannot declare life-long warranty. As OS are changed/upgraded, software needs to upgrade with OS. Once, there were windows 97, 98, XP, Vista; then win 8, now win10. Software made compatible in XP are not compatible for win 10 if not made compatible. Due to this dependency on OS, if any one declares life-long warranty that is not actually correct.

Our present version is most suitable in server PC and do not require any online/cloud server.  Connectivity in between Head-office and factory or any remote location would be through Router and Private IP number.

For online storage you can use Google Drive space. Storage size depends on the volume of data that creates from the transactions. As we found- a company with 25 users, total no. of master 3578, total no. of transactions 1,59,572 in one year have a data backup of only 1GB in encrypted form; in zip format it would be more small, say, 100MB only. I hope you can guess the storage size from this example.

Required specification for server PC & client PCs are given in our proposal in the clause#16. As ready reference please find the same as follows:
Server: Ideal configuration: Intel Core i-5 with Original Intel Motherboard, DVD-Writer; Minimum RAM 8GB/16GB; Disk Space 20GB; Operating System: Windows Server2008 R2/ Windows Server 2012 r2.

In case of more than 25 users, we suggest Brand Server of HP or Dell or any other suitable brand.

Work Station(s): Ideal configuration: Intel Pentium (2.93MHz) Processor with Original Intel Motherboard, DVD-Writer; Minimum RAM 2GB; Disk Space 10GB; Operating System: Microsoft Windows 7/8/10.

Network Components: Switch, Cable & Connectors should be of any suitable brand.

WAN Connection: Static Broad band line (Real IP) of minimum 2/3 mbps for server and 128 kbps for each user from any suitable vendor.

Feature of scanning documents directly or adding any reference image with transactions is not present in this software.
Initially it was. When it was observed that adding image makes the data heavy and very slow during transactions in both LAN/WAN, the feature was withdrawn considering keeping the data light that ensure speedy operation of the software.

Yes, in Troyee there is a separate module to create Users and then User-wise the “Administrator” can set privileges for company, modules, master creation and transactions. User-wise you can set full or partial permission for transactions. You can set who can make entries, edit, delete etc. and who can’t. In addition there is “Audit Trail” report only for Administrator to see all sorts of actions like, entry, edit, delete etc. done by the users.

Frequently Asked Questions About Troyee VAT Software

As per order issued by the National Board of Revenue (NBR) in September 2018, businesses having annual turnover of Tk 50 million and above will have to use VAT processing software from selected software companies. NBR, has picked 11 companies from 27 applicants for selecting the customised software for businesses which are known as VAT Management Software.

VAT Management software developed by BEST BUSINESS BOND LTD. is named as Troyee VAT Management Software. It has been developed based on both VAT Act 1991 and 2012.

Title of the previous Act is Value Added Tax Act1991. But the title of the present Act is Value Added Tax and Supplementary Duty Act2012. Under the VAT system of Bangladesh, three taxes are collected; namely: Value Added Tax (VAT), Supplementary Duty (SD) and Turnover Tax (TT). The same is true with both the Acts.

Under the VAT system of Bangladesh, three taxes are collected; namely: Value Added Tax (VAT), Supplementary Duty (SD) and Turnover Tax (TT). The same is true with both the Acts. So, the Parliamentary Standing Committee on the Ministry of Finance felt that it is necessary to add Supplementary Duty with the title of the new Act. The Value Added Tax and Supplementary Duty Act, 2012 has a wider base compared to the previous one. This Act imposes VAT at import stage, production stage, trading stage, on rendering of services and on import of services and on immovable property, lease, grant, license, permit, rights, facilities etc. Thus the base of VAT has been expanded. In the Value Added Tax Act, 1991, VAT was imposed on imports, production, trading and services. Price declared by the VAT-payers and approved by the VAT authorities was the basis of VAT under the Value Added Tax Act, 1991 in most of the cases but under the new Act transaction value will be the basis for imposition of VAT. This will be in conformity with the best international practices. The new Act has abolished the provision of declaring prices of the goods and getting it approved by the VAT authorities. Instead, it stipulates maintenance of input-output co-efficient by the VAT-payers on the basis of which audit will be done later by the VAT authorities. Submitting price declaration and getting it approved by the VAT Divisional Officer is a major difficulty to the VAT payers presently, which has been done away with under the new law.

Yes. All configurations, entry norms and reporting are as per specifications of NBR.

Yes. Troyee VAT Management Software supports multiple branch configuration and can be work as true online in Wide Area Network (WAN) environment. 

Integration with any other software is possible through API integration.

Yes. Data may be imported from an existing software to Troyee VAT Management Software and vice versa.

In Troyee VAT Management software configurations, entries and other operations are in English; only VAT reports are in Bangla as per NBR formats.

User access control in the software is very strong and wide. You can configure access of the users as their  role. In addition, software will keep a track for administrator in Audit Trail.

As decided, respective authority of NBR authority will keep an access in the software to monitor the operations.

Yes. You can maintain general accounts & inventory in Troyee VAT Management Software including all financial statements.

Modules in Troyee VAT Management Software are: Purchase, Sales, Inventory and  Accounts.

(You can see detail features of these modules in screen-shots kept in this site).

Yes. You can set production/manufacturing formula and can manufacture finished goods. Alternatively, if production formula do not work, you can consume raw materials against production of finished goods. You will also be able maintain wrok-in-progress (WIP), wastage/damage during production process.

As per norms of  VAT & SD Act. 2012, features of different modules are as follows:

Purchase Module: Supplier Group, Supplier with detail information and register, Purchase (Local), Purchase (Import), Purchase Register (Mushak-6.1), Purchase Return/Debit Note (Mushak-6.8)Purchase invoice more than Two Lac (Mushak-6.10), VAT at source deduction certificate (Mushak-6.6), Purchase Register, Return Register, Accounts Payables.

Sales ModuleCustomer Group, Customer with detail information and register, Sales Representative Details, Sales Invoice, Sales Register (Mushak-6.2), VAT challan (Mushak-6.3) Accounts Receivables, Sales Return/Credit Note (Mushak-6.7)Sales invoice more than Two Lac (Mushak-6.10)

Inventory/Stock Module: Item creation (with code) Group/Category wise, Creation of Locations, Measurement Units, Issue Subcontract (Mushak-6.4), Batch/Log configuration, Stock Transfer (Mushak-6.5), Stock Summary, Location-wise Stock Report, Stock Movement Analysis, Slow Moving & Fast Moving Item Register, Re-order Level & Minimum Level, Out of Stock Register, Item-wise Profitability, Store Ledger, Batch Report.

Accounts Module: Ledger, Day Book, Cash Book, Bank Book, Group Summary, VAT Return (Mushak-9.1)Treasury Challan (TR Form 6), Service bill (Mushak-6.3), Credit Note for Service (6.7), Diplomatic or International organization tax refund application (Mushak-10.1), Trial Balance, Cash Flow Statement, Trading Account, Profit & Loss Account/Income & Expenditure Account, Balance Sheet, Receipt & Payment Account, Bank Reconciliation Statement, Budget & Variance, Cost Center.

Yes. All reports are there.

According to VAT & SD Act-2012, you will get the following reports in Troyee VAT Management Software:

  1. Mushak-4.1 (Advance VAT refund Application for import)
  2. Mushak-6.1 (Purchase Register)
  3. Mushak-6.2 (Sales Register)
  4. Mushak-6.3 (VAT Challan)
  5. Mushak-6.3 (Service Bill)
  6. Mushak-6.4 (Issue Subcontract)
  7. Mushak-6.5 (Stock Transfer)
  8. Mushak-6.6 (VAT at source deduction certificate)
  9. Mushak-6.7 (Credit Note)
  10. Mushak-6.7 (Credit Note for Service bill)
  11. Mushak-6.8 (Debit Note)
  12. Mushak-6.10 (Purchase & Sales invoice more than Two Lac)
  13. Mushak-9.1 (Return Submission)
  14. Mushak-10.1 (Diplomatic or international organization tax refund application)
  15. Mushak-18.1 (Application for VAT Agent Certificate)
  16. Mushak-18.2 (Application form for certified copies of documents)
  17. Mushak-18.3 (Application for VAT clearance certificate)

Yes, it is possible to add additional field or column in the the reports but must without violating guidance of NBR.

You can print the same Mushak for multiple times. First one would the “ORIGINAL”.

Next time, there will be a print of “Onulipi” (Duplicate) text beside the Mushak number.

No, you can’t edit or delete any entry.

In case of wrong entry, you will have to make rectification/reverse entries by Debit note/Credit Note or Journals.

Troyee-VAT Management Software is suitable for all kind of Trading, Manufacturing and Service providing companies.

Business segments coverage is :

• Advertising Firm
• Automobiles
• Bricks Field
• Chemicals Industries
• CNG Filling Station
• Construction & Real Estate
• Consultancy/Service Provider
• Co-operative Socity
• Cotton Mills
• E-Commerce Business
• Educational Institute
• Electronics
• Flour Mills
• Food Industries
• Freight Forwarder
• Furniture
• Garments & Textile
• Hotel & Restaurants
• Leather Industries
• Manufacturing
• Pharmaceuticals
• Poultry Feed
• Sanitary, Tiles & Ceramics
• Security House
• Spinning Mills
• Sportswear
• Steel Mills
• Telecommunications
• Tours & Travelling
• Trading
• Transport Service
• Hardware & Networking Business

By configuring security options like 2FA, time restriction, IP restriction, role based access etc. this software can be restricted from any kind of software hacking.

The price varies according to the requirements. 

So, once the requirements are discussed price fixation may done instantaneously.

NBR has made mandatory to maintain the server in your office location. In addition, you may maintain a cloud storage with access permission to the NBR authority.

Troyee VAT Management Software stands Windows platform, Front End is, Database is MS-SQL and Crystal Reports for reporting.

Troyee VAT Management Software is developed on the architecture of Troyee-Enterprise Software. So it has all the features of an ERP solution and additionally VAT management module.

For More Details & Demo Please Call +8801877739329